[GH-ISSUE #999] App does not start sometimes #603

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opened 2026-05-05 06:20:42 -06:00 by gitea-mirror · 13 comments
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Originally created by @mxmlndml on GitHub (Apr 8, 2022).
Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/999

Originally assigned to: @waydabber on GitHub.

Before opening the issue, have you...?

  • Searched for existing issues
  • Looked through the wiki
  • Updated MonitorControl to the latest version (if applicable)

Describe the bug

Sometimes the app will neither start on login nor if it is explicitly opened (nothing happens). Most of the time everything works as it should, but in those cases where the issue occurs only a reboot seems to help.

Steps to reproduce

Unfortunately, this issue seems to occur randomly. I haven't figured out any pattern yet.

Expected behavior

The app should start on login and by launching the app.

Anything else?

The
crash report in a .zip archive because Github doesn't allow me to upload the actual .ips file.

Environment Information (please complete the following information)

- macOS version: 12.3.1 Monterey (also occurred on 12.3)
- Mac model: Mac Studio (2022)
- MonitorControl version: v4.0.2
- Monitor(s): LG 27UP600, BenQ GW2780
- Apple Silicon/M1 (yes or no): yes
Originally created by @mxmlndml on GitHub (Apr 8, 2022). Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/999 Originally assigned to: @waydabber on GitHub. ### Before opening the issue, have you...? - [X] Searched for existing issues - [X] Looked through [the wiki](https://github.com/MonitorControl/MonitorControl/wiki) - [X] Updated MonitorControl to the latest version (if applicable) ### Describe the bug Sometimes the app will neither start on login nor if it is explicitly opened (nothing happens). Most of the time everything works as it should, but in those cases where the issue occurs only a reboot seems to help. ### Steps to reproduce Unfortunately, this issue seems to occur randomly. I haven't figured out any pattern yet. ### Expected behavior The app should start on login and by launching the app. ### Anything else? The [crash report](https://github.com/MonitorControl/MonitorControl/files/8449682/MonitorControl-2022-04-08-092451.ips.zip) in a `.zip` archive because Github doesn't allow me to upload the actual `.ips` file. ### Environment Information (please complete the following information) ```markdown - macOS version: 12.3.1 Monterey (also occurred on 12.3) - Mac model: Mac Studio (2022) - MonitorControl version: v4.0.2 - Monitor(s): LG 27UP600, BenQ GW2780 - Apple Silicon/M1 (yes or no): yes ```
gitea-mirror 2026-05-05 06:20:42 -06:00
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@waydabber commented on GitHub (Apr 8, 2022):

Thanks for the report, we'll try to look into it.

hey @JoniVR - can you symbolicate the crash report and check where the crash happens (if you still have the dSYM files for it in your xcode's organizer/archive?).

<!-- gh-comment-id:1092688098 --> @waydabber commented on GitHub (Apr 8, 2022): Thanks for the report, we'll try to look into it. hey @JoniVR - can you symbolicate the crash report and check where the crash happens (if you still have the dSYM files for it in your xcode's organizer/archive?).
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@JoniVR commented on GitHub (Apr 8, 2022):

@waydabber yes, I'm currently on vacation but I'll be home by Tuesday and have access to the device 🙂

<!-- gh-comment-id:1092689208 --> @JoniVR commented on GitHub (Apr 8, 2022): @waydabber yes, I'm currently on vacation but I'll be home by Tuesday and have access to the device 🙂
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@waydabber commented on GitHub (Apr 8, 2022):

of course, I don't think it's that urgent as the current version was out there for a long-long time now and the issue doesn't seem to be too frequent otherwise we'd know about it - enjoy the vacation! :)

<!-- gh-comment-id:1092690545 --> @waydabber commented on GitHub (Apr 8, 2022): of course, I don't think it's that urgent as the current version was out there for a long-long time now and the issue doesn't seem to be too frequent otherwise we'd know about it - enjoy the vacation! :)
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@JoniVR commented on GitHub (Apr 12, 2022):

@waydabber Not sure how to symolicate it (haven't done it yet), here are the dSYMs:
dSYMs.zip

<!-- gh-comment-id:1097048492 --> @JoniVR commented on GitHub (Apr 12, 2022): @waydabber Not sure how to symolicate it (haven't done it yet), here are the dSYMs: [dSYMs.zip](https://github.com/MonitorControl/MonitorControl/files/8475533/dSYMs.zip)
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@waydabber commented on GitHub (Apr 12, 2022):

Thanks, I'll check this one if I can figure out what happened!

<!-- gh-comment-id:1097109486 --> @waydabber commented on GitHub (Apr 12, 2022): Thanks, I'll check this one if I can figure out what happened!
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@TeddyRuxpin83 commented on GitHub (Jun 6, 2022):

Hi all, I'm having the same problem on a Mac Studio running Monterey 12.4, with ACD 30".

I can't open the app, tried restarting twice... was working OK yesterday.

I've attached a crash report, if it's in some way useful!

Thanks,

Ed

MonitorControl-2022-06-06-170841.ips.zip

<!-- gh-comment-id:1147625541 --> @TeddyRuxpin83 commented on GitHub (Jun 6, 2022): Hi all, I'm having the same problem on a Mac Studio running Monterey 12.4, with ACD 30". I can't open the app, tried restarting twice... was working OK yesterday. I've attached a crash report, if it's in some way useful! Thanks, Ed [MonitorControl-2022-06-06-170841.ips.zip](https://github.com/MonitorControl/MonitorControl/files/8845830/MonitorControl-2022-06-06-170841.ips.zip)
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@waydabber commented on GitHub (Jun 14, 2022):

Hey @JoniVR - can you attach the dSYMs for version v4.1.0 as well? :) Thanks!

<!-- gh-comment-id:1155313788 --> @waydabber commented on GitHub (Jun 14, 2022): Hey @JoniVR - can you attach the dSYMs for version v4.1.0 as well? :) Thanks!
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@JoniVR commented on GitHub (Jun 14, 2022):

Hey @JoniVR - can you attach the dSYMs for version v4.1.0 as well? :) Thanks!

Yes! I'm on vacation right now but I'll be back next week. Will set a reminder!

<!-- gh-comment-id:1155359355 --> @JoniVR commented on GitHub (Jun 14, 2022): > Hey @JoniVR - can you attach the dSYMs for version v4.1.0 as well? :) Thanks! Yes! I'm on vacation right now but I'll be back next week. Will set a reminder!
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@waydabber commented on GitHub (Jun 14, 2022):

@JoniVR - Thanks and happy vacation! :)

<!-- gh-comment-id:1155382195 --> @waydabber commented on GitHub (Jun 14, 2022): @JoniVR - Thanks and happy vacation! :)
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@JoniVR commented on GitHub (Jun 21, 2022):

@waydabber Posted in dev channel :)

<!-- gh-comment-id:1162152226 --> @JoniVR commented on GitHub (Jun 21, 2022): @waydabber Posted in dev channel :)
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@stale[bot] commented on GitHub (Jun 21, 2023):

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions.

<!-- gh-comment-id:1601624451 --> @stale[bot] commented on GitHub (Jun 21, 2023): Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions.
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@TeddyRuxpin83 commented on GitHub (Jun 22, 2023):

Hi,

I only am using one Apple Studio Display 30” now, I sold the other as it was a pretty frustrating experience.

However I still notice that sometimes I start my Mac Studio and there Monitor Control app hasn’t launched. I just use the controls on the side of the screen or restart the machine, or manually launch Monitor Control app.

Thanks,

Ed

On 21 Jun 2023, at 22:27, stale[bot] @.***> wrote:

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions.


Reply to this email directly, view it on GitHub https://github.com/MonitorControl/MonitorControl/issues/999#issuecomment-1601624451, or unsubscribe https://github.com/notifications/unsubscribe-auth/AZQIE7M6HPNFQBYRFTIS4WDXMNKLXANCNFSM5S3WP4VQ.
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<!-- gh-comment-id:1602375636 --> @TeddyRuxpin83 commented on GitHub (Jun 22, 2023): Hi, I only am using one Apple Studio Display 30” now, I sold the other as it was a pretty frustrating experience. However I still notice that sometimes I start my Mac Studio and there Monitor Control app hasn’t launched. I just use the controls on the side of the screen or restart the machine, or manually launch Monitor Control app. Thanks, Ed > On 21 Jun 2023, at 22:27, stale[bot] ***@***.***> wrote: > > > Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions. > > — > Reply to this email directly, view it on GitHub <https://github.com/MonitorControl/MonitorControl/issues/999#issuecomment-1601624451>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AZQIE7M6HPNFQBYRFTIS4WDXMNKLXANCNFSM5S3WP4VQ>. > You are receiving this because you commented. >
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@Yepitsmeposting commented on GitHub (Dec 19, 2023):

Edit: Nevermind I saw that M2 Pro Macs are not supported.

I have the same issue on my Mac Studio. Whenever I turn off and on my Mac (which I do every evening) EVEN with the start at login selected in the monitor control app and proper permissions in settings I have to open the twice through spotlight (twice the first time I press enter to open it nothing happens) for the app to open and work. I love the app so its too bad its not working well :(

Screenshot 2023-12-19 at 14 06 34
<!-- gh-comment-id:1862727969 --> @Yepitsmeposting commented on GitHub (Dec 19, 2023): Edit: Nevermind I saw that M2 Pro Macs are not supported. I have the same issue on my Mac Studio. Whenever I turn off and on my Mac (which I do every evening) EVEN with the start at login selected in the monitor control app and proper permissions in settings I have to open the twice through spotlight (twice the first time I press enter to open it nothing happens) for the app to open and work. I love the app so its too bad its not working well :( <img width="476" alt="Screenshot 2023-12-19 at 14 06 34" src="https://github.com/MonitorControl/MonitorControl/assets/152500173/9f6c138b-05b1-4feb-9a32-772f714b4411">
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Reference: github-starred/MonitorControl#603
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