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[GH-ISSUE #766] Crash Installing Bonjour (Windows) #601

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opened 2026-05-05 06:45:47 -06:00 by gitea-mirror · 4 comments

gitea-mirror commented

2026-05-05 06:45:47 -06:00

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Originally created by @lunarcloud on GitHub (Jun 23, 2020).
Original GitHub issue: https://github.com/debauchee/barrier/issues/766

Operating Systems

Server: Kubuntu 20.04

Client: Windows 7 Pro Build 7601

Barrier Version

2.3.2-snapshot-210c2b70

Steps to reproduce bug

Open Barrier for Client Config
Click Yes to installing Bonjour.
Crash

Other info

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	barrier.exe
  Application Version:	0.0.0.0
  Application Timestamp:	5d954f48
  Fault Module Name:	ucrtbase.DLL
  Fault Module Version:	10.0.10586.1171
  Fault Module Timestamp:	59ae5010
  Exception Code:	40000015
  Exception Offset:	00000000000699df
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Information 1:	b14c
  Additional Information 2:	b14c03a5c6e6fb552f9fc6d61299e48e
  Additional Information 3:	04d1
  Additional Information 4:	04d1060869b3209bb69fd77c75d0560a

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Originally created by @lunarcloud on GitHub (Jun 23, 2020). Original GitHub issue: https://github.com/debauchee/barrier/issues/766 ### Operating Systems ### Server: Kubuntu 20.04 Client: Windows 7 Pro Build 7601 ### Barrier Version ### 2.3.2-snapshot-210c2b70 ### Steps to reproduce bug ### 1. Open Barrier for Client Config 2. Click Yes to installing Bonjour. 3. Crash ### Other info ### ``` Problem signature: Problem Event Name: APPCRASH Application Name: barrier.exe Application Version: 0.0.0.0 Application Timestamp: 5d954f48 Fault Module Name: ucrtbase.DLL Fault Module Version: 10.0.10586.1171 Fault Module Timestamp: 59ae5010 Exception Code: 40000015 Exception Offset: 00000000000699df OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: b14c Additional Information 2: b14c03a5c6e6fb552f9fc6d61299e48e Additional Information 3: 04d1 Additional Information 4: 04d1060869b3209bb69fd77c75d0560a Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt ```

gitea-mirror commented

2026-05-05 06:45:50 -06:00

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@shymega commented on GitHub (Jun 27, 2020):

What CPU architecture are you using? Technically we don't support either 32-bit or Windows 7 anymore, but I think Barrier may still work.

@shymega commented on GitHub (Jun 27, 2020): What CPU architecture are you using? Technically we don't support either 32-bit or Windows 7 anymore, but I think Barrier may still work.

gitea-mirror commented

2026-05-05 06:45:52 -06:00

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@lunarcloud commented on GitHub (Jun 27, 2020):

It's a work-provided machine.
But it is at least 64bit

@lunarcloud commented on GitHub (Jun 27, 2020): It's a work-provided machine. But it is at least 64bit

gitea-mirror commented

2026-05-05 06:45:55 -06:00

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@imaori commented on GitHub (Aug 10, 2020):

I have the same issue - Windows 10, 64bit, intel i5 8250U.
cannot get it to install bonjour. (have it installed via iTunes tho, but barrier can't take advantage on it)

@imaori commented on GitHub (Aug 10, 2020): I have the same issue - Windows 10, 64bit, intel i5 8250U. cannot get it to install bonjour. (have it installed via iTunes tho, but barrier can't take advantage on it)

gitea-mirror commented

2026-05-05 06:45:56 -06:00

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@ilnerdchuck commented on GitHub (Sep 16, 2020):

Solved. I killed all Windows Installer instances from the task manager and also all Barrier instances, started barrier as administrator and Bonjour installed without problems

@ilnerdchuck commented on GitHub (Sep 16, 2020): Solved. I killed all Windows Installer instances from the task manager and also all Barrier instances, started barrier as administrator and Bonjour installed without problems

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