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[GH-ISSUE #1742] if windows display scale factor is not set to 100%, the cursor will disappear after a few seconds of movement #1287
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Reference: github-starred/barrier#1287
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Originally created by @TheVBoss on GitHub (Aug 12, 2022).
Original GitHub issue: https://github.com/debauchee/barrier/issues/1742
What happened?
My current setup is a Windows Laptop in the centre (acting as a server), and a Mac Monterey Laptop on the right (acting as the client). Once both "barriers" have started, if I move my cursor for a few seconds, it will disappear from the Windows display to the Mac display stuck in the bottom right corner.
This problem only occurs if the Windows Display scale factor is not set to 100%. In my case, it was 125% that caused the error.
Version
v2.4.0
Git commit hash (if applicable)
No response
If applicable, where did you install Barrier from?
No response
What OSes are you seeing the problem on? (Check all that apply)
Windows, macOS
What OS versions are you using?
Windows OS BUILD: 22622.450
Mac OS Build: macOS Monterey 12.3
Relevant log output
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Any other information
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@ecubero commented on GitHub (Aug 12, 2022):
I am getting the same issue. When my dell laptops screen scale factor is set to 125% and I try to move the cursor to my Mac, the cursor will get stuck in the bottom-right corner of my Mac and will not move. I can click in that corner and it will open the notes app.
Barrier version: 2.4.0-release-3e0d758b (Windows 11 and MacOS 12.5)
Barrier Server:
Barrier Client:
@TheVBoss commented on GitHub (Aug 12, 2022):
Although I didnt mention it, mine also opens notes, but I thought that was due to where I kept notes in the Dock
@ecubero commented on GitHub (Aug 19, 2022):
It is exactly the same scenario. Mine opens notes because the shortcut is set to open it on the bottom-right corner of the screen. But what I wanted to be noted is that the mouse works, since I am able to click in that specific area where it is stuck. The issue is related to the mouse movement, even the keyboard works.
On the other side I downloaded the previous version (2.3.4 for both ends) and now everything works as expected. You could try it @volkrunX and see if it resolves your issue for you as well.
@nnachtegael commented on GitHub (Nov 3, 2022):
I confirm that release 2.3.4 on both ends is working for screen at 150% on my windows 11 server and a custom scale (125%) on my windows 11 laptop client.
@JPir-Pt commented on GitHub (May 25, 2023):
Windows 10 build 19045.2965 (server)
iMac macOS Ventura ver 13.4 (client)
Barrier v2.4.0 on both (dowloaded from GitHub)
If scale is 125% on Windows, cursor disapears when moving to iMac (scale 100% works fine)
@Fabien4941 commented on GitHub (Nov 8, 2024):
Same for me, works when my screen on the server is at 100 % but blocked in the corner of the client when screen of the server is 125 %.
But interesting to note :
It's a big problem for me, I can't use it on my laptop, 100 % is too small for my screen.
Thanks for your help.