[GH-ISSUE #1699] Mouse keeps geting stuck #1255

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opened 2026-05-05 07:39:48 -06:00 by gitea-mirror · 3 comments
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Originally created by @TiagoRodrigues201400314 on GitHub (Jun 20, 2022).
Original GitHub issue: https://github.com/debauchee/barrier/issues/1699

What happened?

I'm trying to connect 2 computers, both with windows, the server with windows 11 and the client with windows 10. The both computers can connect without problems, but as soon as I send the mouse to the client computer, it disappears, the keyboard works on the client PC only, but I can't do anything else with the mouse, it just gets stuck, to be able to move again the mouse, I have to go with the client PC mouse and disconnect the connection.

Version

v2.4.0

Git commit hash (if applicable)

No response

If applicable, where did you install Barrier from?

https://github.com/debauchee/barrier/releases

What OSes are you seeing the problem on? (Check all that apply)

Windows

What OS versions are you using?

Server - Windows 11, Client - Windows 10

Relevant log output

[2022-06-20T22:01:59] INFO: starting server
[2022-06-20T22:01:59] INFO: config file: C:/Users/tiori/AppData/Local/Temp/Barrier.VSUStg
[2022-06-20T22:01:59] INFO: log level: INFO
[2022-06-20T22:01:59] INFO: service command updated
[2022-06-20T22:01:59] INFO: starting new process as privileged user
[2022-06-20T22:01:59] INFO: drag and drop enabled
started server (IPv4/IPv6), waiting for clients
server status: active
[2022-06-20T22:02:00] INFO: OpenSSL 1.0.2l  25 May 2017
[2022-06-20T22:02:00] INFO: accepted secure socket
[2022-06-20T22:02:00] INFO: AES256-GCM-SHA384       TLSv1.2 Kx=RSA      Au=RSA  Enc=AESGCM(256) Mac=AEAD
[2022-06-20T22:02:00] NOTE: accepted client connection
[2022-06-20T22:02:01] NOTE: client "DESKTOP-QHOJS6F" has connected
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,565
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: screen "Laptop" updated clipboard 0
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: screen "Laptop" updated clipboard 1
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1527,294
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,596
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1539,367
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,633
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1538,459
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,681
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1538,573
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,739
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1536,712
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,799
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1536,860
[2022-06-20T22:02:11] INFO: entering screen
[2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,799
[2022-06-20T22:02:11] INFO: leaving screen
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:11] INFO: bitmap: 338x318 32
[2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3
[2022-06-20T22:02:37] NOTE: client "DESKTOP-QHOJS6F" has disconnected
[2022-06-20T22:02:37] INFO: jump from "DESKTOP-QHOJS6F" to "Laptop" at 768,432
[2022-06-20T22:02:37] INFO: entering screen

Any other information

No response

Originally created by @TiagoRodrigues201400314 on GitHub (Jun 20, 2022). Original GitHub issue: https://github.com/debauchee/barrier/issues/1699 ### What happened? I'm trying to connect 2 computers, both with windows, the server with windows 11 and the client with windows 10. The both computers can connect without problems, but as soon as I send the mouse to the client computer, it disappears, the keyboard works on the client PC only, but I can't do anything else with the mouse, it just gets stuck, to be able to move again the mouse, I have to go with the client PC mouse and disconnect the connection. ### Version v2.4.0 ### Git commit hash (if applicable) _No response_ ### If applicable, where did you install Barrier from? https://github.com/debauchee/barrier/releases ### What OSes are you seeing the problem on? (Check all that apply) Windows ### What OS versions are you using? Server - Windows 11, Client - Windows 10 ### Relevant log output ```shell [2022-06-20T22:01:59] INFO: starting server [2022-06-20T22:01:59] INFO: config file: C:/Users/tiori/AppData/Local/Temp/Barrier.VSUStg [2022-06-20T22:01:59] INFO: log level: INFO [2022-06-20T22:01:59] INFO: service command updated [2022-06-20T22:01:59] INFO: starting new process as privileged user [2022-06-20T22:01:59] INFO: drag and drop enabled started server (IPv4/IPv6), waiting for clients server status: active [2022-06-20T22:02:00] INFO: OpenSSL 1.0.2l 25 May 2017 [2022-06-20T22:02:00] INFO: accepted secure socket [2022-06-20T22:02:00] INFO: AES256-GCM-SHA384 TLSv1.2 Kx=RSA Au=RSA Enc=AESGCM(256) Mac=AEAD [2022-06-20T22:02:00] NOTE: accepted client connection [2022-06-20T22:02:01] NOTE: client "DESKTOP-QHOJS6F" has connected [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,565 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: screen "Laptop" updated clipboard 0 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: screen "Laptop" updated clipboard 1 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1527,294 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,596 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1539,367 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,633 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1538,459 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,681 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1538,573 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,739 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1536,712 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,799 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: switch from "DESKTOP-QHOJS6F" to "Laptop" at 1536,860 [2022-06-20T22:02:11] INFO: entering screen [2022-06-20T22:02:11] INFO: switch from "Laptop" to "DESKTOP-QHOJS6F" at 0,799 [2022-06-20T22:02:11] INFO: leaving screen [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:11] INFO: bitmap: 338x318 32 [2022-06-20T22:02:11] INFO: convert image from: depth=32 comp=3 [2022-06-20T22:02:37] NOTE: client "DESKTOP-QHOJS6F" has disconnected [2022-06-20T22:02:37] INFO: jump from "DESKTOP-QHOJS6F" to "Laptop" at 768,432 [2022-06-20T22:02:37] INFO: entering screen ``` ### Any other information _No response_
Author
Owner

@danantonson commented on GitHub (Jun 21, 2022):

I'm having this exact same problem too. I found that disabling scaling on BOTH devices (make it 100%) solves the issue. The problem is then my computer isn't usable for me (I can't read any of the text because it's so small).

V2.4.0

image

<!-- gh-comment-id:1162350952 --> @danantonson commented on GitHub (Jun 21, 2022): I'm having this exact same problem too. I found that disabling scaling on BOTH devices (make it 100%) solves the issue. The problem is then my computer isn't usable for me (I can't read any of the text because it's so small). V2.4.0 ![image](https://user-images.githubusercontent.com/6033549/174895969-f65718cd-5169-4d10-893a-a782aaf56690.png)
Author
Owner

@danantonson commented on GitHub (Jun 21, 2022):

Found a fix! https://github.com/debauchee/barrier/issues/94#issuecomment-979408763 - change the settings for all .exe's related to Barrier on both the Server and Client.

<!-- gh-comment-id:1162369993 --> @danantonson commented on GitHub (Jun 21, 2022): Found a fix! https://github.com/debauchee/barrier/issues/94#issuecomment-979408763 - change the settings for all .exe's related to Barrier on both the Server and Client.
Author
Owner

@TiagoRodrigues201400314 commented on GitHub (Jun 21, 2022):

Found a fix! #94 (comment) - change the settings for all .exe's related to Barrier on both the Server and Client.

It didn't work for me

<!-- gh-comment-id:1162386312 --> @TiagoRodrigues201400314 commented on GitHub (Jun 21, 2022): > Found a fix! [#94 (comment)](https://github.com/debauchee/barrier/issues/94#issuecomment-979408763) - change the settings for all .exe's related to Barrier on both the Server and Client. It didn't work for me
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Reference: github-starred/barrier#1255
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