[GH-ISSUE #1238] Sound issue (choppy) from MacBook Pro (with M1) to Dell monitor #716

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opened 2026-05-05 06:34:43 -06:00 by gitea-mirror · 1 comment

gitea-mirror commented

2026-05-05 06:34:43 -06:00

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Originally created by @jmreeves11 on GitHub (Nov 30, 2022).
Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/1238

Before opening the issue, have you...?

Searched for existing issues
Read through the Monitor-Troubleshooting Wiki
Updated MonitorControl to the latest version (if applicable)

Describe the issue

MacBook Pro (13-inch, M1, 2020) running macOS Monterey 12.4 is connected to new Dell 4K monitor via HDMI to dongle/adapter to USB-C. I am not a tech-savvy person at all but downloaded MonitorControl to be able to control my Dell monitor's brightness and sound from my mac keyboard. Issue is with sound. With a YouTube video in-browser or an mp3 song from iTunes/Music on the machine, the sound plays through the Dell monitor speakers in an extremely choppy and slow fashion and ultimately the sound doesn't play, or whatever bits of sound come out are not coherent or they lag. Any troubleshooting advice?

Have searched for existing issues potentially unsuccessfully and have read through the wiki -- do you think a DisplayPort connection/cable would be better than my current Dell-provided HDMI cord and hub/adaptor to USB-C (from amazon)?
(Also, my DDC/CI (not exactly sure what that is) on the Dell monitor itself is enabled/on, but I think that might not matter because my understanding is that Apple laptops don't work with that which is why I downloaded MonitorControl in the first place.)

Thanks

Expected behavior

Expected sound to play clearly.

Anything else?

No response

Environment Information (please complete the following information)

- macOS version: 12.4
- Mac model: MacBook Pro 2020 with M1 chip
- MonitorControl version: 4.1.0
- Monitor(s): 1 monitor - Dell 27” 4K (S2721QS)
- Monitor Cable(s)/Connection(s): MacBook Pro's USB-C port -> USB-C "Berster" brand hub/adaptor/dongle cable (an amazon purchase) -> Dell-provided HDMI cord -> Dell S2721QS monitor's HDMI port
- Apple Silicon/M1 (yes or no): yes, uses M1 chip

Originally created by @jmreeves11 on GitHub (Nov 30, 2022). Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/1238 ### Before opening the issue, have you...? - [X] Searched for existing issues - [X] Read through [the Monitor-Troubleshooting Wiki](https://github.com/MonitorControl/MonitorControl/wiki/Monitor-Troubleshooting) - [X] Updated MonitorControl to the latest version (if applicable) ### Describe the issue MacBook Pro (13-inch, M1, 2020) running macOS Monterey 12.4 is connected to new Dell 4K monitor via HDMI to dongle/adapter to USB-C. I am not a tech-savvy person at all but downloaded MonitorControl to be able to control my Dell monitor's brightness and sound from my mac keyboard. Issue is with sound. With a YouTube video in-browser or an mp3 song from iTunes/Music on the machine, the sound plays through the Dell monitor speakers in an extremely choppy and slow fashion and ultimately the sound doesn't play, or whatever bits of sound come out are not coherent or they lag. Any troubleshooting advice? Have searched for existing issues potentially unsuccessfully and have read through the wiki -- do you think a DisplayPort connection/cable would be better than my current Dell-provided HDMI cord and hub/adaptor to USB-C (from amazon)? (Also, my DDC/CI (not exactly sure what that is) on the Dell monitor itself is enabled/on, but I think that might not matter because my understanding is that Apple laptops don't work with that which is why I downloaded MonitorControl in the first place.) Thanks ### Expected behavior Expected sound to play clearly. ### Anything else? _No response_ ### Environment Information (please complete the following information) ```markdown - macOS version: 12.4 - Mac model: MacBook Pro 2020 with M1 chip - MonitorControl version: 4.1.0 - Monitor(s): 1 monitor - Dell 27” 4K (S2721QS) - Monitor Cable(s)/Connection(s): MacBook Pro's USB-C port -> USB-C "Berster" brand hub/adaptor/dongle cable (an amazon purchase) -> Dell-provided HDMI cord -> Dell S2721QS monitor's HDMI port - Apple Silicon/M1 (yes or no): yes, uses M1 chip ```

gitea-mirror closed this issue

2026-05-05 06:34:45 -06:00

gitea-mirror commented

2026-05-05 06:34:48 -06:00

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@jmreeves11 commented on GitHub (Nov 30, 2022):

Actually never mind. I kept the USB-C/HDMI cord plugged in and restarted the mac. And the sound is fine in terms of choppiness (sounds normal now). However, am still having the issue noted in another person's issue #1187 as are other users

@jmreeves11 commented on GitHub (Nov 30, 2022): Actually never mind. I kept the USB-C/HDMI cord plugged in and restarted the mac. And the sound is fine in terms of choppiness (sounds normal now). However, am still having the issue noted in another person's issue #1187 as are other users

gitea-mirror referenced this issue

2026-05-05 07:07:05 -06:00

[PR #716] [MERGED] Added Check for Updates to About #1189