[GH-ISSUE #1190] Can't turn volume down to off on Samsung C49J89x #691

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opened 2026-05-05 06:31:31 -06:00 by gitea-mirror · 2 comments
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Originally created by @krajniak on GitHub (Sep 23, 2022).
Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/1190

Before opening the issue, have you...?

Describe the issue

When I turn my volume down to 0, or mute it my Samsung C49J89x still provides low volume sound

Expected behavior

After setting volume to zero, monitor volume should also by 0

Anything else?

No response

Environment Information (please complete the following information)

- macOS version: Monterey 12.5.1 (21G83)
- Mac model: MacBook Pro (16-inch, 2019)
- MonitorControl version: 4.1.0 build 7034
- Monitor(s): Samsung C49J89x
- Monitor Cable(s)/Connection(s): thunderbolt
- Apple Silicon/M1 (yes or no): no
Originally created by @krajniak on GitHub (Sep 23, 2022). Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/1190 ### Before opening the issue, have you...? - [X] Searched for existing issues - [X] Read through [the Monitor-Troubleshooting Wiki](https://github.com/MonitorControl/MonitorControl/wiki/Monitor-Troubleshooting) - [X] Updated MonitorControl to the latest version (if applicable) ### Describe the issue When I turn my volume down to 0, or mute it my Samsung C49J89x still provides low volume sound ### Expected behavior After setting volume to zero, monitor volume should also by 0 ### Anything else? _No response_ ### Environment Information (please complete the following information) ```markdown - macOS version: Monterey 12.5.1 (21G83) - Mac model: MacBook Pro (16-inch, 2019) - MonitorControl version: 4.1.0 build 7034 - Monitor(s): Samsung C49J89x - Monitor Cable(s)/Connection(s): thunderbolt - Apple Silicon/M1 (yes or no): no ```
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Owner

@the0neyouseek commented on GitHub (Oct 5, 2022):

Hi @krajniak

MonitorControl does not issue a "real" mute command due to various issue discovered on several monitors while working on this app. Volume is simply set to zero. you can however try to enable "true" mute in the app "Display" settings after enabling "Advanced setting" and see if works for you

<!-- gh-comment-id:1268221491 --> @the0neyouseek commented on GitHub (Oct 5, 2022): Hi @krajniak MonitorControl does not issue a "real" mute command due to various issue discovered on several monitors while working on this app. Volume is simply set to zero. you can however try to enable "true" mute in the app "Display" settings after enabling "Advanced setting" and see if works for you
Author
Owner

@krajniak commented on GitHub (Oct 5, 2022):

Oh! Didn't notice this settings, It's working!
Thanks a lot!

As a side note, maybe you could consider making this "advance settings" more visible

<!-- gh-comment-id:1268249958 --> @krajniak commented on GitHub (Oct 5, 2022): Oh! Didn't notice this settings, It's working! Thanks a lot! As a side note, maybe you could consider making this "advance settings" more visible
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Reference: github-starred/MonitorControl#691
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