[GH-ISSUE #987] App is quitting randomly #595

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opened 2026-05-05 06:19:41 -06:00 by gitea-mirror · 10 comments
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Originally created by @jaredbm on GitHub (Mar 31, 2022).
Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/987

Before opening the issue, have you...?

  • Searched for existing issues
  • Looked through the wiki
  • Updated MonitorControl to the latest version (if applicable)

Describe the bug

I find that the app quits on its own randomly, I go to look for it and it's not there and the keyboard shortcuts don't work. It seems to happen around every other day.

Steps to reproduce

Wait a few days and it's quit itself

Expected behavior

Wait a few days and it's quit itself

Anything else?

No response

Environment Information (please complete the following information)

- macOS version: 12.3
- Mac model: 2019 MB pro 15"
- MonitorControl version: 4.0.2
- Monitor(s): LG Ultragear 34" ultrawide
- Apple Silicon/M1 (yes or no): no
Originally created by @jaredbm on GitHub (Mar 31, 2022). Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/987 ### Before opening the issue, have you...? - [X] Searched for existing issues - [X] Looked through [the wiki](https://github.com/MonitorControl/MonitorControl/wiki) - [X] Updated MonitorControl to the latest version (if applicable) ### Describe the bug I find that the app quits on its own randomly, I go to look for it and it's not there and the keyboard shortcuts don't work. It seems to happen around every other day. ### Steps to reproduce Wait a few days and it's quit itself ### Expected behavior Wait a few days and it's quit itself ### Anything else? _No response_ ### Environment Information (please complete the following information) ```markdown - macOS version: 12.3 - Mac model: 2019 MB pro 15" - MonitorControl version: 4.0.2 - Monitor(s): LG Ultragear 34" ultrawide - Apple Silicon/M1 (yes or no): no ```
gitea-mirror 2026-05-05 06:19:41 -06:00
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@waydabber commented on GitHub (Apr 7, 2022):

Hey @jaredbm - Yeah, sorry about that! We had reports like this but it is super hard to solve as it tends to happen with specific configurations and not much is known about the issue. We could figure out what's wrong with a crash report. If you have one, @JoniVR can symbolicate it (as he did the actual release build) and check where the crash happened exactly - that might shed some light on what is going on.

<!-- gh-comment-id:1092024644 --> @waydabber commented on GitHub (Apr 7, 2022): Hey @jaredbm - Yeah, sorry about that! We had reports like this but it is super hard to solve as it tends to happen with specific configurations and not much is known about the issue. We could figure out what's wrong with a crash report. If you have one, @JoniVR can symbolicate it (as he did the actual release build) and check where the crash happened exactly - that might shed some light on what is going on.
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@pakerwreah commented on GitHub (Apr 26, 2022):

For me it always happens after a long sleep. When I wake my macbook in the morning I have to relaunch the app because it has been killed.

Here's my crash reports if that helps.
MonitorControl-crashes.zip

Screenshot 2022-04-26 at 12 06 30
<!-- gh-comment-id:1109659387 --> @pakerwreah commented on GitHub (Apr 26, 2022): For me it always happens after a long sleep. When I wake my macbook in the morning I have to relaunch the app because it has been killed. Here's my crash reports if that helps. [MonitorControl-crashes.zip](https://github.com/MonitorControl/MonitorControl/files/8562565/MonitorControl-crashes.zip) <img width="730" alt="Screenshot 2022-04-26 at 12 06 30" src="https://user-images.githubusercontent.com/803954/165286966-fb11797a-b2f6-4bb5-9d18-8f43c6f38361.png">
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@mihiralve commented on GitHub (May 18, 2022):

I've also been seeing similar routine crashes and have to relaunch the app every day.

Attached my crash reports if they're helpful
Crash Reports.zip

<!-- gh-comment-id:1130536575 --> @mihiralve commented on GitHub (May 18, 2022): I've also been seeing similar routine crashes and have to relaunch the app every day. Attached my crash reports if they're helpful [Crash Reports.zip](https://github.com/MonitorControl/MonitorControl/files/8720839/Crash.Reports.zip)
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@waydabber commented on GitHub (May 18, 2022):

Thanks, we'll definetly have to look into these crash logs!

<!-- gh-comment-id:1130537857 --> @waydabber commented on GitHub (May 18, 2022): Thanks, we'll definetly have to look into these crash logs!
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@thepeopleseason commented on GitHub (Jun 21, 2022):

I've been seeing this as well, so I put together the crash reports that I have here:

mc_crash.zip

<!-- gh-comment-id:1161810099 --> @thepeopleseason commented on GitHub (Jun 21, 2022): I've been seeing this as well, so I put together the crash reports that I have here: [mc_crash.zip](https://github.com/MonitorControl/MonitorControl/files/8949713/mc_crash.zip)
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@pakerwreah commented on GitHub (Jun 21, 2022):

Curiously, I'm using another monitor with a USB-C to DisplayPort cable and I didn't have this issue for a while now.
Previously I was using HDMI.
I don't know if it's the monitor or the cable 🤷🏻‍♂️

<!-- gh-comment-id:1161822229 --> @pakerwreah commented on GitHub (Jun 21, 2022): Curiously, I'm using another monitor with a USB-C to DisplayPort cable and I didn't have this issue for a while now. Previously I was using HDMI. I don't know if it's the monitor or the cable 🤷🏻‍♂️
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@pakerwreah commented on GitHub (Jul 2, 2022):

It was definitely HDMI's fault (in my case).
Since I've changed to a USB-C to DP cable I haven't had another crash.

Update:
It still (rarely) crashes sometimes, but not silently anymore as it did before.
It just crashed right now as soon as I turned off my external monitor. Now with a crash report pop-up.

MacBook Pro (16-inch, 2021) (Apple M1 Pro), macOS 12.5

<!-- gh-comment-id:1172904766 --> @pakerwreah commented on GitHub (Jul 2, 2022): It was definitely HDMI's fault (in my case). Since I've changed to a USB-C to DP cable I haven't had another crash. ✨ **Update:** It still (rarely) crashes sometimes, but not silently anymore as it did before. It just crashed right now as soon as I turned off my external monitor. Now with a crash report pop-up. MacBook Pro (16-inch, 2021) (Apple M1 Pro), macOS 12.5
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@shaungrady commented on GitHub (Jul 25, 2022):

Here's another crash report for you:

MacBook Pro (16-inch, 2021) (Apple M1 Pro), macOS 12.5, two LG Ultrafine 5K displays

MonitorControl-2022-07-19-064056.ips.zip

<!-- gh-comment-id:1193476898 --> @shaungrady commented on GitHub (Jul 25, 2022): Here's another crash report for you: MacBook Pro (16-inch, 2021) (Apple M1 Pro), macOS 12.5, two LG Ultrafine 5K displays [MonitorControl-2022-07-19-064056.ips.zip](https://github.com/MonitorControl/MonitorControl/files/9177337/MonitorControl-2022-07-19-064056.ips.zip)
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@Dave-NN commented on GitHub (Oct 30, 2022):

I'm also experiencing this issue.

  • MacBook Pro (14-inch, 2021)
  • macOS 12.6.1
  • DELL U2520D Display – connected with USB-C

Attaching three crash reports.
3x_MonitorControl_Crash_Reports.zip

<!-- gh-comment-id:1296252628 --> @Dave-NN commented on GitHub (Oct 30, 2022): I'm also experiencing this issue. - MacBook Pro (14-inch, 2021) - macOS 12.6.1 - DELL U2520D Display – connected with USB-C Attaching three crash reports. [3x_MonitorControl_Crash_Reports.zip](https://github.com/MonitorControl/MonitorControl/files/9895849/3x_MonitorControl_Crash_Reports.zip)
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@stale[bot] commented on GitHub (Oct 31, 2023):

Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions.

<!-- gh-comment-id:1786660951 --> @stale[bot] commented on GitHub (Oct 31, 2023): Hey there, it looks like there has been no activity on this issue recently. Has the issue been fixed, or does it still require attention? This issue may be closed if no further activity occurs. Thank you for your contributions.
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Reference: github-starred/MonitorControl#595
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