[GH-ISSUE #501] The software is not working on Big Sur 11.5.1 with Monitor ASUS VA325 #393

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opened 2026-05-05 05:54:04 -06:00 by gitea-mirror · 4 comments

gitea-mirror commented

2026-05-05 05:54:04 -06:00

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Originally created by @chenzhendong on GitHub (Aug 4, 2021).
Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/501

Checklist

[ x ] I have searched for existing issues
[ x ] I have looked through the wiki
[ x ] I have updated MonitorControl to the latest version

Describe the bug
Screen turn black and lose both sound and image

To Reproduce
Install with the
brew install --cask monitorcontrol
Downloading https://github.com/MonitorControl/MonitorControl/releases/download/v2.2.0/MonitorControl.2.2.0.dmg
And configure the permisson allow app change system
Run Find and type in monitorcontrol to run

Expected behavior
It could control the volume and lightness of monitor

Screenshots
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

Environment Information (please complete the following information):

macOS version: Big Sur 11.5.1
Mac model: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) 2.4 GHz Quad-Core Intel Core i5
MonitorControl version:
Monitor(s): ASUS VA325 with HDMI
Apple Silicon/M1 (yes or no): no

Originally created by @chenzhendong on GitHub (Aug 4, 2021). Original GitHub issue: https://github.com/MonitorControl/MonitorControl/issues/501 **Checklist**   - [ x ] I have searched for existing issues - [ x ] I have looked through [the wiki](https://github.com/MonitorControl/MonitorControl/wiki) - [ x ] I have updated MonitorControl to the latest version **Describe the bug** Screen turn black and lose both sound and image **To Reproduce** Install with the brew install --cask monitorcontrol Downloading https://github.com/MonitorControl/MonitorControl/releases/download/v2.2.0/MonitorControl.2.2.0.dmg And configure the permisson allow app change system Run Find and type in monitorcontrol to run **Expected behavior** It could control the volume and lightness of monitor **Screenshots** If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. **Environment Information (please complete the following information):** - macOS version: Big Sur 11.5.1 - Mac model: MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) 2.4 GHz Quad-Core Intel Core i5 - MonitorControl version: - Monitor(s): ASUS VA325 with HDMI - Apple Silicon/M1 (yes or no): no

gitea-mirror

2026-05-05 05:54:04 -06:00

closed this issue
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gitea-mirror commented

2026-05-05 05:54:13 -06:00

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@waydabber commented on GitHub (Aug 20, 2021):

Hi @chenzhendong - the v2.2.0 was pulled due to various issues. Do you have this with 2.1.0 or 3.0.0 as well? Thanks!

@waydabber commented on GitHub (Aug 20, 2021): Hi @chenzhendong - the v2.2.0 was pulled due to various issues. Do you have this with 2.1.0 or 3.0.0 as well? Thanks!

gitea-mirror commented

2026-05-05 05:54:16 -06:00

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@waydabber commented on GitHub (Aug 25, 2021):

I'll close this issue for now but please feel free to comment if there is anything we can do. If the issue persists, we can reopen this issue! Thank you!

@waydabber commented on GitHub (Aug 25, 2021): I'll close this issue for now but please feel free to comment if there is anything we can do. If the issue persists, we can reopen this issue! Thank you!

gitea-mirror commented

2026-05-05 05:54:18 -06:00

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@govindrai commented on GitHub (May 17, 2022):

I just had this issue after downloading the app. It recognized both of my HP E243 displays and then i adjusted one of the displays to 0. Now it won't come back on!! It won't recognize the signal even after pulling out the cord, as if it's bricked!

@govindrai commented on GitHub (May 17, 2022): I just had this issue after downloading the app. It recognized both of my HP E243 displays and then i adjusted one of the displays to 0. Now it won't come back on!! It won't recognize the signal even after pulling out the cord, as if it's bricked! ![image](https://user-images.githubusercontent.com/13859249/168736467-6b92d69c-3caa-4952-873b-b19b8126c85b.png)

gitea-mirror commented

2026-05-05 05:54:20 -06:00

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@govindrai commented on GitHub (May 17, 2022):

after unplugging my monitor and unplugging my computer, switching hdmi from one monitor the opposite macbook port my screen is responding to input signal again.

@govindrai commented on GitHub (May 17, 2022): after unplugging my monitor and unplugging my computer, switching hdmi from one monitor the opposite macbook port my screen is responding to input signal again.